UX Crunch Berlin: Design Operations

Europe’s largest UX networking event has landed in Berlin. Learn, connect and grow with the UX community on the subject of Design Ops.
Tuesday 18th February, 18:00 – 21:00. Stresemannstraße 123, 10963 Berlin, Germany.

Design Operations is designing the design practice. They are the guiding hand that allow designers and their processes to run as smoothly as can be, and are just as important as the designs themselves. How can we integrate design teams into businesses in the most strategic way possible? Is there a process we can put into place that cuts down repetitive tasks, granting designers more time to design?

In this event, we will be discussing how Design Ops make processes more efficient and effective, and how that can then support changes, growths and scaling within the company.

Join us as we sit down for a fantastic evening of talks, case studies, networking and more!



  • Enrico Furfaro (Senior Product Designer, Zattoo)
  • Stefanus Sunarja (Senior Designer / UX Architecture & DesignOps, Market Logic Software)
  • Christian Lenz (Solution Manager, Service Design/Principal UX Designer, Ergosign Berlin)


Please make sure you purchased a ticket to secure your place! Price includes entry to the event, plus drinks (Beers, Wines, Soft Drinks) and Pizza!

Important please note – tickets are NON-REFUNDABLE as we have limited seating and have to purchase the correct amount of drink.


The UX Crunch

The UX Crunch‘ has quickly grown to become Europe’s leading UX event. We are revolutionising the way digital specialists network and improve their knowledge of the field. We host a range of monthly events in collaboration with leading companies in the UK, showcasing case studies and knowledge. Each event is totally different, and collaboration is the key to our success. We are always looking for new partners, so please get in touch for more information on how to get involved.
To find out more about what The UX Crunch is, have a look at the London event here. Or you can join our UX Crunch Berlin meetup group


The Event

6.00pm – 6.30pm: Drinks and Networking

6.30pm – 7.30pm: Talk 1 & Talk 2

7.30pm – 8.00pm: Drinks and Networking

8.00pm – 8.45pm: Talk 3 and Q&A Panel

8.45pm: Leave venue & head to a local bar for continued networking


Talks & Discussion Points


Enrico Furfaro – Senior User Experience Designer at Zattoo

Enrico is a Designer and User Researcher based in Berlin. He strives to design solutions elegantly balanced between user and business need. And he has a special interest in the intersection between the physical and digital world.

He is currently a Senior UX Designer at Zattoo. Prior to that he worked in agencies and startups for brands such as Sony Mobile, Yamaha, BMW, and Maersk. Enrico holds an MSc in Human-Computer Interaction from University College London.

Trust Me, I’m A Designer

“Can you add the UI mockups to this ticket?” “Do users like it?” It doesn’t matter if you’re a Designer or a Researcher, you probably heard a version of these questions. And that’s fine because a big part of our jobs is to evangelize Design and Research. But how? Enrico will share some activities and strategies used by the Design team at Zattoo.

Stefanus Sunarja – Senior Designer (UX Architecture & DesignOps) at Market Logic Software

Indonesian-native Stefan has been building digital products for the last 7 years. Plying his trade as software engineer before turning to product design, he has come to learn that human-centered design is a team sport, one that involves cross-discipline and collaborative effort.

For the past 3 years, Stefan has been working with the talented teams at Market Logic Software to help world’s biggest consumer brands run insights-driven business. In his dual role as UX Architect and DesignOps Manager, he supports various product teams by defining and refining design patterns and processes.

Designing Operations through Growth

As companies scale, they generally need to go through the intermediate growth stage between early startup and established corporation. Not short of uncertainties and difficulties, growth stage is often both challenging and exciting.

In this talk, Stefanus will share a personal story about how the role and mindset of DesignOps can support growth-stage companies. This story will demonstrate how practicing DesignOps can help designers identify and tackle common areas of improvement at this stage.

Christian Lenz – Solution Manager Service Design/Principal UX Designer at Ergosign Berlin

Chris has 18 Years of experience as a digital designer. He started his career freelancing as UX Designer, partnered to build an Agency until he started to work in advertising for a while. He came back to the product design world when he started at Fjord, where he worked as a design lead in the Berlin and later Madrid office. He ran international projects on various continents, across various industries to create design led strategies and digital products.

At Ergosign he is responsible for the Design Methodology, Digital Strategies and oversees the growth of the Service Design discipline.

Scaling-Up Right!

How to ensure your quality outcome, maintain your DNA, and keep your designers happy – An agency perspective.

Today, design agencies grow fast, both in size and service portfolio. At the start, your manifesto and ideals are clear and the team feels like family. But it’s not easy to keep this kind of vibe when you scale-up your agency. Besides that, your designers grow in their careers and your customers want you to adapt to their way of working. To ensure the quality outcome and manageable projects you need to come up with a methodology that enables you to deal with both of these challenges. At Ergosign we experienced this adventure and Christian would like to share it with you. Also, let’s talk about our best practices and decision criteria they’re based on.


Leave a Reply

Your email address will not be published. Required fields are marked *

What's on

Check out the latest Tech Circus content and upcoming events.

Tech Circus UX conferences

2020 Conferences

See what conferences we have to come next year
Read More
Tech Circus UX conferences

View media

Upskill your knowledge with our free content
Read More
Tech Circus UX conferences


See the latest meetup events
Read More
Tech Circus UX conferences

Online Resources

New presentations from our recent events
Read More
Tech Circus UX conferences


UXC Berlin

UX Crunch has arrived in Berlin!
Read More
Tech Circus UX conferences


UX Psychology

The BAD Conference is back in 2020!
Read More
Tech Circus UX conferences

FinTech Design Summit Videos

New presentations from FDS 2019
Read More
Tech Circus UX conferences


Free Webinar Series

Let's Talk UX
Read More
All our events