UX Crunch Meets: Lloyds Banking Group

A London UX meetup. Learn, connect and grow with the UX community at the HQ of a global bank.
Thursday, 4th July 2019. 18:00 – 21:00. Lloyds Banking Group, 17th Floor, 125 London Wall, EC2Y 5AS, London.

Lloyds Banking Group are on a mission to Help Britain Prosper. In July 2018 Dan Makoski joined as the Bank’s first Chief Design Officer bringing together designers from across the bank under one organisation called Human Centred Design. The Design team are exploring what it means to Design for Prosperity, elevating the role of Design in the Bank and facing into some really interesting opportunities to make Financial Services more human along the way.

The LBG Design team will share with you their story of how they have developed their Design Manifesto, their ambition for Prosperous Design and importantly how they are organising to scale design to support LBG’s Transformation Programme.

The event will be hosted by Paola Miani (Head of Design Culture) and Martin Dowson (Head of Design Ops & Ecosystems) and will feature speakers and a panel drawn from across a range of roles and work within the team who will be ready to share the ambitions and challenges of Design in a large-scale complex organisation.

You will have the opportunity to network with a number of hiring managers from within Human Centred Design.



Ticket only event

Please make sure you purchased a ticket to secure your place! Price includes entry to the event, plus drinks (Beers, Wines, Soft Drinks) and Pizza!

Important please note – tickets are NON-REFUNDABLE as we have limited seating and have to purchase the correct amount of drink.

The UX Crunch

‘The UX Crunch’ has quickly grown to become Europe’s leading UX event. We are revolutionising the way digital specialists network and improve their knowledge of the field. We host a range of monthly events in collaboration with leading companies in the UK, showcasing case studies and knowledge. Each event is totally different, and collaboration is the key to our success. We are always looking for new partners, so please get in touch for more information on how to get involved.
To find out more about what The UX Crunch is, click here.

The Event

Join us for this UX Crunch Meets Lloyds Banking Group. With top quality content, there is a lot to get through and so we have a tight schedule; doors are opening at 6.00pm and talks starting at 6.30pm sharp. Please arrive on time to avoid missing the first talk.

18:30 – 19:00 – Prosperous Design – Managing Design in the face of Disruption

19:00 – 19:30 – People & Money – Lightning Talks covering LBG Design key projects

19:30 – 20:10 – Drinks & Pizza Break

20:10 – 20:40 – Building a design team at scale – talk and Panel.

21:00 – Head to local bar for continued networking

Talks & Discussion Points

Martin Dowson – Head of DesignOps & Ecosystems

Talk titled: ‘Elevating Design at LBG’

Stephen Busutill – Head of Design Language & Amy Tatton-Brown – Design Research – Prosperity

Talk titled: ‘Prosperous Design’

Lily Dart – Head of Design System

Talk titled: ‘Design Systems in Complex Organisations’

Phil Bonhard – Design Lead – Fraud

Talk titled: ‘Fraud Magic’

Rachel Rochelle – Design Research – Insurance & Wealth

Talk titled: ‘Human perspectives on long-term planning’

Hiring Manager Panel (Moderator – Martin Dowson)

Ross Breadmore – Design Director – Retail

Alberta Soranzo – Design Director – Commercial

Mary Macpherson – Design Lead – Insurance

Mark Beckhelling – Design Lead – Mortgages


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