UX Crunch Meets: EY Seren



A London UX meetup held at the offices of a leading consultancy. Learn about the challenges of service design and digital transformation.
Thursday, 6th June 2019. 18:00 – 21:00. 55 – 57 Rivington St, Hackney, London EC2A 3QA.

Experience shapes industries, transforms business performance and helps companies build ever deeper and more profitable relationships with customers. With a deep heritage in design research, and a well respected service design practice EY Seren is fast becoming one of the biggest and best experience design teams in London. Backed by EY (one of the BIG four) EY-Seren create transformational growth opportunities in products and services for some of the biggest clients around.

Join us as we sit down for another fantastic evening of theoretical insight, case studies, discussions and more from the Product Design team, Service Design Team and Design Research Team at EY-Seren.
 

Featuring;

 


Ticket only event

Please make sure you purchased a ticket to secure your place! Price includes entry to the event, plus drinks (Beers, Wines, Soft Drinks) and Pizza!

Important please note – tickets are NON-REFUNDABLE as we have limited seating and have to purchase the correct amount of drink.
 

The UX Crunch

The UX Crunch‘ has quickly grown to become Europe’s leading UX event. We are revolutionising the way digital specialists network and improve their knowledge of the field. We host a range of monthly events in collaboration with leading companies in the UK, showcasing case studies and knowledge. Each event is totally different, and collaboration is the key to our success. We are always looking for new partners, so please get in touch for more information on how to get involved.
To find out more about what The UX Crunch is, click here. You can also join our meetup group.
 

The Event

EY-Seren

Experience shapes industries, transforms business performance and helps companies build ever deeper and more profitable relationships with customers. With a deep heritage in design research, and a well respected service design practice EY Seren is fast becoming one of the biggest and best experience design teams in London. Backed by EY (one of the BIG four) EY-Seren create transformational growth opportunities in products and services for some of the biggest clients around.

Join us for this UX Crunch Meets EY-Seren. With top quality content, there is a lot to get through and so we have a tight schedule; doors are opening at 6.00pm and talks starting at 6.30pm sharp. Please arrive on time to avoid missing the first talk.
 

Talks & Discussion Points

Matthew Goodacre – Senior Design Researcher

Matthew has spent the past six years conducting design research for clients from world-renowned sports organisations and television brands to healthcare and financial services, working on projects both local and global in scope. Matthew has a background in Digital Anthropology and runs Anthropology in Industry, a meet-up event for anthropologists working in a commercial setting.

Victoria O’Callaghan – Lead Service Designer

Victoria is a Service Design Lead at EY-Seren. A background starting in sexual health research, digital strategy and a stint as a brand planner (that we don’t talk about) have given her a diverse skillset to use when tackling the issues that come with being a human today. Secretly, she quite enjoys her job, although she says she’d rather be left alone to contemplate the nature of truth and existence.

Gemma Osgood – Senior Product Designer

Hi I’m Gemma, a Product Designer with a curiosity for the human mind and drive to solve real-world problems and enhance people’s lives. Since joining EY Seren 8 months ago, I’ve been having fun working on complex problems for a cruise giant and your local bank.

Will Duncan – Product Designer

Since joining EY Seren earlier this year, Will has worked on a number of projects including designing a new European challenger bank from scratch. Before EY Seren he freelanced helping startups, schools and charities deliver a great user experience on a budget. He also worked in San Francisco at Y-Combinator alum Fat Llama, helping their users get started with peer-to-peer item renting.

Will Shaw – Principal Service Designer

Will Shaw is a Service Designer and Experience Consultant and has been Principal Service Designer at EY Seren for 9 months.

His formal design training was in Urban Design and he spent some years designing streets and parks and squares before making the transition to digital and ultimately to Service Design.

In the last ten years he has defined products, services and experiences for most of the financial services companies you can think of and if you ask him what he does for a living he will either tell you he ‘helps people make better decisions’, or he ‘simplifies complexity’ or something less impressive depending on how his day is going.

 


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