The Future of UX with UserTesting

A live-streamed event covering The Future of UX. Learn, connect and grow with the UX community, without leaving your home!
Tuesday, 3rd November. 12:00 – 13:00.


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Welcome to The UX Crunch and UserTesting’s collaborative event on The Future of UX.

Join UserTesting and top research professionals from some of the most innovative organisations to discuss:

– Managing a changing world of consumer behaviour and how this has impacted user research
– Shifting to remote research and the new opportunities researchers are facing with this new focused approach
– The panellists’ predictions for 2021 and beyond



  • Facilitated By – Amy Kelly, Director of EMEA Marketing @ UserTesting

    The UX Crunch

    The UX Crunch‘ has quickly grown to become Europe’s leading UX event. We are revolutionising the way digital specialists network and improve their knowledge of the field. We host a range of monthly events in collaboration with leading companies in the UK, showcasing case studies and knowledge. Each event is totally different, and collaboration is the key to our success. We are always looking for new partners, so please get in touch for more information on how to get involved.
    To find out more about what The UX Crunch is, click here. You can also join our meetup group.
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    Our Partners


    Real. Human. Insight.

    UserTesting is the leading on-demand human insight platform that gives companies a first-person understanding of how their target audience behaves throughout any experience and why. UserTesting allows you to see, hear, and talk to your customers, remotely, as they engage with your products, apps, and messaging.


    The Event

    The show begins at 12pm with introductions and the opportunity to digitally network with the other viewers in the chat section of the live stream. Our first talk kicks off at 12.10pm sharp!

    Tweet us @techcircus_ #theuxcrunch


    Talks & Discussion Points

    Janelle Estes – Chief Insights Officer @ User Testing
    Janelle has been developing customer experience strategies and customer-centric best practices for over 15 years, positively impacting key business metrics in the process. As Chief Insights Officer, Janelle leads all of UserTesting’s thought leadership, industry research and market strategy direction.

    Daryn Hobden – Head of UX Architecture @ The Stars Group
    Daryn Hobden is Head of UX Architecture at The Stars Group, a global leader in the online, mobile gaming and interactive entertainment industries which offers products such as PokerStars, FOX Bet and Sky Bet. With over 20 years of experience in the UX design industry, and familiar with wearing many hats in the UX field, including; UX Architect, UX Evangelist and UX Designer, Daryn has a goal to bridge the empathy gap with customers and a passion to take UX to the next level.

    James Villacci – Associate Director, UX Research @ HelloFresh
    James Villacci is currently leading the UX Research movement at HelloFresh, the leading meal-kit provider. His 5+ years of experience in research, design, and human factors enabled him to grow from a team of one to running a thriving research department that continues to deliver a better experience for feeding the globe.

    Anne Stevens – Director of UX Research @ Culture Trip
    Anne has worked in UX for over 20 years. She started her career at LBi and went on to work at companies such as Channel 4, Tesco and Just Eat. Initially, she worked as a UX Designer but over time has focused her career on Research. Currently, she is Director of UX Research at Culture Trip. Culture Trip makes travel planning fun and easy with award-winning travel stories, insider city guides, and handpicked hotels and experiences in the most amazing locations. Culture Trip’s mission is to inspire people to go beyond their cultural boundaries and experience what makes a place, its people and culture, unique and meaningful.

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