eCom Design Summit

The eCommerce Design Summit is the world’s first conference dedicated to discussing how experience-led design is changing digital commerce.
Wednesday & Thursday, 20th & 21st of May, 2020. 08:00 – 18:00. The Cavendish Conference Centre, 22 Duchess Mews, London, W1G 9DT.

Website here
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The eCommerce Design Summit is the world’s first two-day conference specialising in the design of experience-led products for the eCommerce industry. Day one is all about Retail and day two explores Travel & Leisure.

The overarching message of the summit is to highlight the importance of customer-centricity in delivering successful eCommerce platforms. The aim is to explore the wider product design lifecycle and showcase how an experience-led strategy, when aligned with business goals, can help shape products to increase customer engagement & retention, as well as subsequently better conversion rates for the business.

By offering great case studies and actionable ‘take-homes’ from 20 hand-picked eCommerce leaders, we want to offer a platform for dialogue within the eCommerce design community, emphasising the importance of personalised retail experiences and hopefully helping propel the eCommerce industry forward.

This conference will pull together 500 attendees over two days, mostly working as Product/Experience/Design practitioners in eCommerce companies. No matter the size, if you are interested in understanding how some of the most successful brands approach the design of their eCommerce platforms, we want you along. It’s as simple as that!

Hosted at the stunning Cavendish Conference Centre, with a networking after-party and lunch break, plus video access to all talks post-event; don’t miss out on the world’s only eCommerce conference full of “take home” content to help inspire your progression in the field of Product Design.

Our lineup this year so far includes:

Shilpi Sinha (Head of UX/UI, IKEA)
Ryan O;Connor (Director of UX & Design, Culture Trip)
Steve Borges (Co-Founder, Biglight)
Jackson Wang (VP of Design, L’Oreal)


With several more big names soon to be announced!

Tickets here
Last year we had top names in the industry present to speak, such as:

Vanessa Kirby – Head of UX @ Marks & Spencer
Gavin Edwards – Head of Product Design & Research @ Skyscanner
Sabrina Wright – Partner & Lead UX Designer, John Lewis
Mel McVeigh – Product & UX Director, Opposite Days
Yatty Wu – Digital Transformation Lead, Microsoft
Niall O’Kelly – Director of Experience Design, Adidas
Greg Tariff – Senior Manager of Product Design, Groupon
Vicky Carroll – Product & Design Team Manager, Hostelworld Group
Harini Karthik – UX Research Manager, FLIPKART
Yolanda Martin – Director of Design, Service & Platform, Farfetch
Martyn Reding – Head of UX, Virgin Atlantic
Kaman Broersen-Chan – EMEA Product Lead, Mobile Web at Google
Sukhada Agashe Jog – UX Research Manager, Airbnb
Marta Ewa Skassa & Vilma Sirainen – Product Manager & Design Lead, Zalando
Caroline Wiryadinata – Design Manager, OpenTable
Ashley May – Senior Product Designer, Trainline
Kasey Seo – Product Designer, Expedia Group

Find out more



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